A company offering cash for old iPhones is accused of running a bait-and-switch
scam by a Philadelphia law firm. The class action lawsuit was filed in
a California federal court by the Golomb & Honik law firm on behalf
of plaintiff Helaina Washington. The lawsuit alleges CashforiPhones.com
targets iPhone owners through Internet ads, ultimately offering these
consumers much less than the original quote. Despite the fact the site
guarantees "top dollar" for the iPhones-no matter the condition-the
lawsuit alleges the site is nothing more than a fraudulent scam.
How Does Cashforiphones.com Work?
After identifying iPhone owners through the Internet who express an interest
in the service, the company sends an initial quote along with a shipping
label and box to mail the iPhone in. Once CashforiPhones.com receives
the phone, a revised offer-sometimes as little as 10% the initial quote-is
made. The consumer is allowed only three days to contact the purchasing
department to reject the lower offer; however, that turns out to be impossible
as phone calls go unanswered. E-mails sent to CashforiPhones.com receive
no reply, leaving the consumer little recourse other than accepting the
pitifully low offer for their iPhone.
Scams on the Internet Abound
Similar scams have come and gone throughout the years, defrauding consumers
time after time, and, in fact, CashforiPhones.com is not the only online
company offering cash for iPhones, smartphones, Android devices and mobile
computers. The advertisements claim consumers can receive $300 or more
for their device, yet when they send the device in, that number drops
down into the low double digits. CashforiPhones.com
does tell consumers the estimate may change when the device is received. The
company gets around consumers changing their mind by making it impossible
to contact the company within the allowed three days, meaning the consumer
has no choice but to accept the offer. Consumers have been shocked to
receive a check for $20 in the mail or through Paypal after sending in
an iPhone in excellent condition.
How to Avoid Being a Victim of Internet Fraud
While the Internet offers consumers a global marketplace, criminals also
recognize the many cyberspace opportunities. Consumer fraud is rampant
on the internet, and bait-and-switch scams like this one abound. The only
recourse most consumers have is to join together and seek legal recourse
through a class action lawsuit. It is important that consumers learn to
recognize Internet fraud before they end up losing hard-earned money.
Contacting the Better Business Bureau is a good first step, as well as
your state or local consumer protection agency.
Many web sites now have feedback forums which can provide crucial information
regarding the experiences others have had with a particular website. That
being said, even if there are no complaints posted, this is no guarantee
of a legitimate business. Many fraudulent operators open and close so
quickly there is not enough time for consumers to file complaints. Before
you enter into a business agreement with any online company, check to
see if the company has a physical address and make sure the phone number
is legitimate.
If you do enter into an agreement with an Internet company, make sure you
fully understand the agreement before you sign any paperwork. Legitimate
sellers always offer details regarding the products, services, price,
delivery time, refund and cancellation policies and warranty terms. If
a company is pressuring you to make a decision, it is likely a scam, so
learn to resist the high-pressure sales pitch. Unsolicited e-mails are
quite often fraudulent, so it is best to avoid responding to any e-mail
in which the business is unfamiliar to you. Guard your personal information
at all costs; don't provide credit card numbers or bank account numbers
unless you are actually purchasing something. Your social security number should
never be asked for unless you are applying for credit. If you feel that you have
been scammed by a cash-for-electronics company, consider speaking to an
attorney about your options.
Contact Our National Consumer Class Action Lawyers
The
national consumer class action lawyers at Golomb & Honik are actively seeking individuals who have been financially
harmed by
CashforiPhones.com to serve as representatives in the class action lawsuit against the company.
Class action lawsuits enable groups of individuals that have been harmed
by a corporation or company to band together to seek justice. We believe
that iPhone owners that traded their devices with
CashforiPhones.com were the victims of consumer fraud and we believe in holding the company
responsible for their actions.
To learn more about this class action lawsuit or to discuss your case with
one of our national consumer protection lawyers, contact us at
1-800-355-3300 or 1-215-985-9177 or fill out our
confidential contact form.
The
national consumer class action lawyers
at Golomb & Honik have successfully represented consumers in Philadelphia,
Pennsylvania, New Jersey & throughout the United States.